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WhatsApp Unveils New Features to Enhance Channel and Business Discovery

Samir Badaila
Published:  at  03:00 PM
6 min read

WhatsApp, a messaging giant with a staggering 1.5 billion daily users, is rolling out a series of innovative features to its Updates tab, the section housing Channels and Status updates. Announced on June 16, 2025, these updates aim to transform the platform into a dynamic hub for content discovery, creator support, and business growth, all while preserving its commitment to user privacy. This strategic expansion, driven by parent company Meta, introduces Channel Subscriptions, Promoted Channels, and Ads in Status, marking a significant shift toward monetization without disrupting the core private messaging experience. Let’s break down these changes, their implications, and what they mean for users and businesses alike.

WhatsApp Unveils New Features to Enhance Channel and Business Discovery

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A Fresh Look at the Updates Tab

The Updates tab, previously a space for ephemeral Status posts and one-way Channels, is now evolving into a multifaceted ecosystem. With 1.5 billion daily interactions, it’s a prime target for enhancing discoverability and engagement. WhatsApp’s latest features are designed to cater to diverse user needs—whether you’re a casual user seeking new content or a business looking to expand its reach. These additions are rolling out gradually and will be fully available over the coming weeks, ensuring a smooth transition for the global user base.

1. Channel Subscriptions: Supporting Creators with Exclusive Content

One of the standout additions is Channel Subscriptions, allowing users to pay a monthly fee to access exclusive updates from their favorite Channels. Channel admins can set their own subscription price, with a diamond icon signaling premium content to subscribers. This feature empowers creators—ranging from influencers to small businesses—to monetize their followings directly on WhatsApp, offering perks like behind-the-scenes insights or early access to announcements. For users, it’s a chance to support creators they love while unlocking tailored content, though the exact fee structure remains flexible and admin-defined, potentially varying widely.

2. Promoted Channels: Boosting Visibility in a Crowded Space

To help new and growing Channels stand out, WhatsApp is introducing Promoted Channels. This feature enables admins to advertise their Channels within the directory, increasing visibility based on user interests. It’s a first-of-its-kind tool for WhatsApp, addressing a long-standing request from creators and organizations to reach broader audiences organically. For users, this means a more curated discovery experience, though it might also flood the directory with promoted content, potentially overwhelming less discerning browsers.

3. Ads in Status: A New Avenue for Business Engagement

The most notable commercial addition is Ads in Status, where businesses can promote products or services directly within the Status feed—a feature akin to Instagram Stories. These ads allow users to tap and initiate conversations with brands instantly, bridging the gap between discovery and interaction. This move taps into WhatsApp’s massive user base to offer businesses a direct marketing channel, but it also introduces a visual and interactive element that could reshape how Status is perceived—shifting it from a personal update tool to a hybrid promotional space.

Privacy at the Core of the Rollout

WhatsApp has long prided itself on its end-to-end encryption, a cornerstone that ensures only the sender and recipient can access personal messages, calls, and group chats. With these new features, the company is adamant that this privacy commitment remains intact. The Updates tab’s separation from private chats ensures that ads, subscriptions, and promotions won’t infiltrate your one-on-one or group conversations. This design choice reflects WhatsApp’s response to past backlash over potential data-sharing concerns, reinforcing its promise to keep personal data out of the advertising equation.

How Ad Targeting Works

To personalize the ad experience, WhatsApp will rely on limited data points:

Critically, WhatsApp has clarified that it will not sell or share phone numbers with advertisers, nor will it mine personal messages or calls for ad purposes. This approach contrasts with broader data practices seen on Meta’s other platforms, suggesting a cautious step into monetization that prioritizes user trust. However, the establishment narrative might gloss over how effective this limited data will be for meaningful ad personalization, especially for users who opt out of Accounts Center integration.

Implications for Users and Businesses

For users, these updates offer a richer Updates tab experience, blending entertainment and commerce without altering the private messaging core. If you stick to chatting with friends, your experience remains unchanged—a key reassurance from WhatsApp. Yet, for those who engage with Channels or Status, the influx of paid content and ads could shift the tab’s feel, potentially leading to notification fatigue or a cluttered interface.

For businesses and creators, this is a golden opportunity. Channel Subscriptions provide a direct revenue stream, Promoted Channels offer growth potential, and Ads in Status open a conversational marketing channel. This aligns with Meta’s broader strategy to mirror super-apps like WeChat, where messaging doubles as a commercial hub. However, the gradual rollout and reliance on user adoption mean success isn’t guaranteed—small businesses might struggle to compete with well-funded promoted campaigns, and privacy-conscious users might resist the subscription model.

A Balanced Perspective

The establishment might hail this as a win-win—more tools for creators and businesses, with privacy preserved. But skepticism is warranted. The separation of Updates from chats is a smart move, yet the gradual introduction of ads and subscriptions could test user tolerance, especially if the Updates tab becomes overly commercialized. Posts found on X reflect a mix of excitement for creator support and concern over ad creep, with some questioning whether this marks the start of a broader monetization push. The lack of a firm timeline for full rollout also leaves room for uncertainty—will these features refine the user experience or dilute WhatsApp’s ad-free legacy?

Get Ready for the Change

WhatsApp’s new features in the Updates tab signal a bold evolution, enhancing content discovery and business opportunities while pledging to safeguard privacy. With Channel Subscriptions, Promoted Channels, and Ads in Status, the platform is poised to deepen its role in your daily digital life. Update your app to experience these changes as they roll out, and decide for yourself how they reshape your Updates tab—whether it’s a welcome expansion or a step toward a more commercial space. The future of WhatsApp is unfolding—stay tuned!



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